Social Media + Community Coordinator

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FULL TIME – 40hr / w
MONDAY - FRIDAY
CHRISTCHURCH BASED

This role sits at the heart of how we show up online and how we look after our community. You’ll manage our organic social media presence from content planning and scheduling to filming and editing. You’ll also keep our community feeling seen and supported, including managing our Facebook group, organising community events, fulfilling book orders and planning podcast episodes.

ABOUT TWO RAW SISTERS

Founded by Margo and Rosa, Two Raw Sisters started as a way to share what food had taught them - through Margo’s experience healing from Chronic Fatigue Syndrome through whole ingredients, and Rosa’s recovery from a disordered relationship with food after years of competitive sport. 

Two Raw Sisters is a recipe app empowering women to cook with confidence - through achievable recipes, education that sticks, and a community that inspires. 

Key Responsibilities –

Social Media

  • Collaborate with Brand & Content Manager to populate the organic social media calendar across Facebook, Instagram, TikTok and Pinterest keeping it aligned with the broader marketing calendar and content pillars

  • Create, film, edit, and schedule content that sounds and looks like TRS 

  • Monitor social media trends and identify opportunities that fit the brand (we’re not jumping on every trend, just the ones that feel like us)

  • Execute daily posting and scheduling across all organic social media platforms

  • Contribute to paid social media content as needed

  • Collaborate with Head of Business & Recipe Development to leverage key partnerships and create engaging social media content

  • Support campaign content across key moments including seasonal and promotional campaigns 

  • Assist with content shoots - both as support on the day organising food and supplies, and as a creator in your own right

Podcast Planning

  • Support co-founders with podcast episode planning - researching topics and identifying guests

  • Assist with repurposing podcast content for social media - pulling out moments that will resonate with the TRS community

Influencer Engagement

  • Identify and connect with influencers to support TRS’ influencer strategy

  • Support Head of Marketing with influencer briefing and content approvals

Community Support

  • Manage social media DMs, comments, Facebook group posts and general enquiries inbox daily - always in the TRS tone of voice

  • Draft polite declines and template responses for common queries

  • Flag messages that need our co-founders’ input

  • Spot recurring questions or themes and report them back to the team

  • Manage and track member testimonials

Community Event Operations

  • Liaise with venues for workshops and events, managing run sheets and back-and-forth logistics

  • Draft workshop schedules and assist with ticket pages

  • Manage workshop partners - keeping them informed and organised

  • Coordinate food and supply orders for workshops 

  • Support and create content on the day of events and talks as needed

Book Sales

  • Track and report on monthly book sales

  • Manage and fulfil book orders

Insights & Reporting

  • Monitor content performance across social platforms and recommend adjustments to the content plan based on insights and results

  • Stay across algorithm changes, platform updates, and emerging trends in social media - and tell the team what’s relevant

  • Attend the weekly WIP and channel performance meetings to provide updates on ongoing projects, social media performance, partnership content performance, community queries, and event operations

What We’re Looking For –

Capabilities

  • Strong understanding of Facebook and Instagram (must-have)

  • TikTok and Pinterest fluency is a bonus, not a requirement

  • Confident content creator - you can film, edit, and publish without a lot of hand-holding

  • Excellent written communication - you can write in a brand’s tone of voice and make it sound natural

  • Organised and reliable - you’re the person who doesn’t let things fall through the cracks

  • Understanding of social media analytics and reporting

Attributes

  • You get the TRS world - you believe eating well doesn’t have to be complicated or restrictive

  • You’re comfortable being on camera when needed

  • You can think creatively and outside of the box

  • You can prioritise multiple projects and meet deadlines in a fast-paced environment

  • You work well autonomously and flag things early when you need support

  • You’re warm, genuine, and good with people - online and in person

Experience

  • 1+ years in social media, content creation, community management, or a similar coordinator role

  • Experience with content scheduling tools and social platforms

  • A marketing or communications qualification is a bonus, not a requirement

Apply for the job